If you have received damaged, defective, or incorrectly shipped merchandise, please notify us within 30 days. We will gladly replace the merchandise without additional charge, or provide you with a full refund. If you are unsatisfied with your purchase and the merchandise is unopened, we will be happy to exchange it for you. Original shipping and handling charges are not refundable, and you will be responsible for all costs associated with return shipment. No COD returns will be accepted.